by Nick Sweeney | Feb 21, 2022 | Customer Service, Social Media
The Harry Potter series is one that needs no introduction. With eight movie adaptations that brought in over $7.7 billion, countless video games, a spin-off series and innumerable fans, this series has had a major impact on the world. It’s no wonder, then, that...
by Daisia Conrad | Feb 16, 2022 | Customer Service, Social Media
The rise of the internet and social media has transformed the ways consumers and businesses interact and communicate with each other. These shifts in technology have had huge impacts in the realm of customer service. As such, businesses should not overlook social...