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Phoebe Says … Engage With Your Customers For A Positive Experience

Phoebe Says … Engage With Your Customers For A Positive Experience

by Phoebe | May 5, 2023 | Customer Service, Digital Marketing

Remember, a paw-sitive social media experience with your brand can lead to more recommendations from satisfied customers. When consumers have a great experience with a brand on social media, they’re more likely to spread the word to their friends and fur-mily....
Top Content Marketing Tips From The 4 Hogwarts Houses

Top Content Marketing Tips From The 4 Hogwarts Houses

by Nick Sweeney | Feb 21, 2022 | Customer Service, Social Media

The Harry Potter series is one that needs no introduction. With eight movie adaptations that brought in over $7.7 billion, countless video games, a spin-off series and innumerable fans, this series has had a major impact on the world. It’s no wonder, then, that...
The Importance of Social Media For Elevating Your Company’s Customer Service Strategy

The Importance of Social Media For Elevating Your Company’s Customer Service Strategy

by Erika Montgomery | Feb 16, 2022 | Customer Service, Social Media

The rise of the internet and social media has transformed the ways consumers and businesses interact and communicate with each other. These shifts in technology have had huge impacts in the realm of customer service. As such, businesses should not overlook social...

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