by Phoebe | Sep 14, 2017 | Social Media
As Effy explains, 1/3 of customers prefer to interact with companies via social media channels rather than by phone. Do you respond to followers quickly and helpfully? Stay tuned for more of Effy’s insight and follow her on Instagram, or connect with Three Girls on...
by Erika Montgomery | Aug 25, 2017 | Marketing
As entrepreneurs and small business owners know, obtaining loyal customers in a competitive market can be difficult, to say the least. It also means there is less room for mistakes, as 58 percent of customers say will never use a company again after a negative...
by Phoebe | Jun 23, 2017 | Social Media
Did you know only 21 percent of businesses use social media for customer support? Stand out from your competition by providing excellent service through your social channels! Stay tuned for more of Effy’s insight and follow her on Instagram, or connect with Three...
by Erika Montgomery | Jun 4, 2017 | Marketing
Word of mouth is one of the best types of sales leads to receive, which is why building a referral network can be a helpful tactic for your business to gain solid sales leads. As the infographic below explains: 92% of respondents trusted referrals from people they...
by Erika Montgomery | May 28, 2017 | Social Media
While social media has become an essential component of customer service for today’s successful companies, most businesses aren’t using the online medium effectively. Nine out of 10 social media users have used social platforms to contact brands directly,...
