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Social Media: How To Make People Listen To You

Social Media: How To Make People Listen To You

According to a Pew Research Center study, 65% of the adult online population uses social networks. That’s a lot of people who can potentially see your company’s social media updates, but how do you get them to listen? First, you need to fully understand the rules of...

Using Facebook for Customer Service

Using Facebook for Customer Service

Oh, customer service...the one place every customer usually dreads calling. In the old days, there was no real way for a customer to vent their feelings of disappointment of a company's product or service other than taking the time to call and speak with a customer...

How To Avoid Email Overload – Part 2

How To Avoid Email Overload – Part 2

According to sidsavara.com, the average U.S. worker spends 13 hours per week reading, writing or responding to email. That time can be double after coming back from a vacation. If you’re feeling overwhelmed when you open your email inbox then you should take look at...

How To Avoid Email Overload – Part 1

How To Avoid Email Overload – Part 1

With the holidays here, many of us are taking time off and putting our email inboxes on vacation mode. Once we get back however, that email inbox may be overflowing with hundreds of messages. Not only can it be overwhelming, but it can also take up a lot of time...

How To Fix a Failed Pitch

How To Fix a Failed Pitch

You’ve pitched a great product, service or news about your company to the media but you’re still not getting a response. You may want to reconsider your entire approach. Perhaps your story idea isn’t focused or you’re pitching the wrong reporters. Maybe you haven’t...

Business Cards – Keep Them or Trash Them?

Business Cards – Keep Them or Trash Them?

In a business world ruled by technology, is a business card still relevant? When was the last time you actually dug into your pocket or briefcase to hand one out or to look at someone else's? Some say the day of handing out a business card has long come and gone....

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